Show HN: HackerChurn – 统计 Hacker News 用户最想取消订阅的 SaaS 工具

We read a sample of public Hacker News comments from the last 3 years that name software we track, and counted which ones had the most complaints. Did your least favorite platform make the list?

platforms made the cut

negative comments matched

built their own replacement

Security breaches, weak encryption and lost trust.
→ Bitwarden
complaints
Disruptive updates, poor testing and performance costs.
complaints
Slow performance, lost notes and post-acquisition decline.
Built their own · 2→ Obsidian
complaints
Rent inflation, price fixing and intrusive payment prompts.
complaints
Lock-in, poor quality, intrusive AI and telemetry.
Built their own · 1
complaints
Poor quality, frustrating workflows and integration issues.
Built their own · 5→ Xero
complaints
Unwanted rewrites, AI focus and repetitive ads.
complaints
Intrusive popups, clunky tools and restrictive licensing.
complaints
Overblocking, traffic interception and broken workflows.
complaints
Reset feed preferences, unwanted alerts and vapid content.
complaints
Unreliable code, context limits and compliance hurdles.
complaints
Broken tooling, poor performance and unwanted features.
complaints
Unfair pricing, dark patterns and clunky interfaces.
Built their own · 3
complaints
Clunky workflows, high costs and obscure internals.
Built their own · 2
complaints
Lock-in, poor usability and limiting abstractions.
Built their own · 1→ WordPress
complaints
Unwanted upgrades, poor AI and email delivery problems.
Built their own · 1
complaints
Security failures, high costs and integration difficulties.
complaints
Overcomplicated boards, navigation and integration issues.
Built their own · 4
complaints
Slow interfaces, licensing restrictions and poor support.
Built their own · 3
complaints
Pricing, signing limitations and confusing documentation.
Built their own · 10
complaints
High costs, noisy alerts and integration limitations.
Built their own · 1
complaints
High costs, clunky workflows and slow performance.
Built their own · 1
complaints
Platform constraints, lock-in and confusing design.
Built their own · 3
complaints
High costs, poor integration and security handling.
Built their own · 7
complaints
Slow queries, complex charts and rate limits.
→ Grafana
complaints
Stalled development, outages and cumbersome tooling.
Built their own · 7
complaints
Manual task transfers, lost context and bloated workflows.
Built their own · 3
complaints
Poor support, limited features and frustrating site editing.
Built their own · 2→ WordPress
complaints
Poor usability and frustrating ticketing experiences.
→ Linear
complaints
High costs, confusing naming and false positives.
complaints
High prices, complexity and overstated automation.
complaints
Complexity, slow performance and licensing costs.
Built their own · 4
complaints
Rigid templates, wasted time and cloud file headaches.
Built their own · 8→ ChatGPT
complaints
Outdated data, clutter, accuracy and usage restrictions.
Built their own · 2
complaints
Poor overall quality and inaccurate captions.
complaints
Resume submission friction, poor screening and AI hype.
complaints
Slow, bloated software and weak engineering.
Built their own · 1→ Basecamp
complaints
Enterprise focus, missing features and poor performance.
Built their own · 3→ Linear
complaints
Cumbersome setup, bloated UX and limited flexibility.
Built their own · 6
complaints
Scaling limits, adoption friction and administrative burden.
Built their own · 3→ Basecamp
complaints
High costs and lack of community contributions.
complaints
High markups, security concerns and awkward authentication.
complaints
High prices, inflexibility and excessive customization.
Built their own · 3→ Notion
complaints
Poor support, slow syncing, privacy and spam concerns.
complaints
Limited notifications, high costs and restrictive terms.
complaints
High prices, poor design and file privacy concerns.
Built their own · 8
complaints
Lock-in, benchmark restrictions and failed projects.
complaints
High prices, limited features and juggling tools.
Built their own · 3
complaints
Proxy practices and weak safeguards.
complaints
Excessive complexity, bundle bloat and poor IPv6 support.
Built their own · 2
complaints
Limited compatibility, rough features and monitoring gaps.
complaints
Declining relevance, ownership concerns and bandwidth costs.
complaints
Weak differentiation and poor mobile layouts.
Built their own · 3→ Claude
complaints
Inaccurate data, AI errors and invasive profiling.
complaints
Data consistency risks and service outages.
Built their own · 1
complaints
Blocked real emails, slow support and thin training.
complaints
Feature bloat, sync limitations and vendor dependence.
Built their own · 1
complaints
Weak disaster planning, messy HTML and animation bloat.
Built their own · 1
complaints
High costs, complexity, poor usability and slow innovation.
Built their own · 4
complaints
Manual setup, complex dependencies and unsafe defaults.
Built their own · 1
complaints
Platform control, dependence and custom store costs.
Built their own · 5
complaints
High costs, frustrating usability and unhelpful alerts.
Built their own · 1
complaints
Unreliable AI, API limits and cumbersome task workflows.
Built their own · 1
complaints
High costs, generic templates and questionable incentives.
complaints
Blocked access and intrusive tracking links.
→ Substack
complaints
Lock-in, price increases and canvas design limitations.
Built their own · 1
complaints
Inaccurate traffic data and invasive tracking.
complaints
Paywalled features, fragmented tools and intrusive branding.
Built their own · 5
complaints
Poor support, payroll errors and premature billing.
→ ADP
complaints
Closed source, subscriptions and ineffective motivation.
Built their own · 2
complaints
Restrictive workflows and limited features.
complaints
Sales calls, weak search, account deletion and lock-in.
Built their own · 1
complaints
Repetitive training and obvious test phishing.
complaints
Vendor dependence and scheduling limitations.
complaints
Unwanted crawling, data use and SEO practices.
complaints
Subscription costs, lock-in and unnatural avatar behavior.
Built their own · 3
complaints
Data logging, scraping limits and traffic costs.
complaints
Security failures and authentication outages.
complaints
High costs, lock-in and a product falling behind.
complaints
Complexity, hard setup and awkward integrations.
complaints
Complaints focus on high costs, poor support, difficult integrations, and restrictive contracts.
Built their own · 1
complaints
→ Teams
complaints
complaints
Integration failures, outages, lock-in and high prices.
complaints
Rising contact-based pricing and steep markups.
complaints
High pricing, complexity and poor user experience.
complaints
complaints
complaints
Scaling pains, lock-in, bugs and slow support.
→ Mailchimp
complaints
High costs, complexity and slow performance.
Built their own · 3
complaints
Overlapping subscriptions, unused seats and rigid design.
Built their own · 2→ Asana
complaints
Unnecessary complexity, bloat and account recovery gaps.
Built their own · 1
complaints
Cost, limited control and intrusive popovers.
Built their own · 1
complaints
complaints
complaints
Subscription pricing and slow feature updates.
Built their own · 2
complaints
Limited accuracy and weak video quality.
complaints
Costs and trouble scraping protected sites.
complaints
complaints
Tedious invoicing, slow pages and extra admin work.
complaints
Login restrictions and frustrating usability.
complaints

Tools need 3 complaints from 2 threads to be listed. Source: public comments via the Hacker News search API, labeled by AI and counted. Hacker News is one source; HissingKitty reviews are another. Counts update nightly. Spot a mistake? Tell us.

Paying for one of these?

Add your own rating. Anonymous, unpaid, 30 seconds.